The Globe and Mail on RIM’s market share slide with youth:
Natasha Taylor, a 25-year-old Toronto dancer, stuck with BlackBerry because she was afraid that if she lost BBM she would lose touch with her contacts.
“I started noticing, one by one, people were switching off (BBM) and switching their phones,” says Ms. Taylor. She recently bought an iPhone 4S and simply texts her friends, instead. “I don’t think my conversations or friendships have suffered.”
I keep trying to find the value in RIM’s services to justify someone buying them, but I can’t. Everything they do can be replaced by something else.