More from the Apple v. Samsung trial. Via CNET:
Device malfunction was cited nearly three times more than a desire to exchange a Tab for an Apple iPad among the greatest reasons for returns, according to a study conducted by Samsung at Best Buy Stores in 2011.
The study was entered into evidence today in the high-stakes patent trial between Apple and Samsung. There had been suggestions that unhappy customers were returning Samsung’s tablet because they originally thought they were buying an iPad, but the newly released study reveals a different set of motivations.
That’s quite the argument: People didn’t return our tablets because they thought they were buying iPads, they returned them because they sucked. I guess you really will say anything, even admit your products aren’t that good, to win a court case.
