AppleInsider has plenty on the departure of John Browett, Apple’s Senior VP of Retail for all of 10 months:
When Browett was hired, Apple’s chief executive Tim Cook announced, “Our retail stores are all about customer service, and John shares that commitment like no one else we’ve met. We are thrilled to have him join our team and bring his incredible retail experience to Apple.”
Something just doesn’t make sense here. Why would Browett try to cut costs at retail unless there was pressure to cut costs? How stupid would you have to be to mess with Apple’s highly oiled and well-respected stores? You would think Browett and Apple CEO Tim Cook would be on the same page from the start.
This is more interesting than Scott Forstall’s departure. We know why he’s leaving – he wasn’t getting along with the people that mattered in Cupertino. How Browett, someone who just didn’t belong in Apple’s culture in the first place, got hired is the more interesting story.